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International Outsourcing Summit

October 20, 2009 - October 21, 2009

The Business Processing Association of the Philippines (BPA/P), with the support of the Philippine Department of Tourism, Department of Trade and Industry and the Board of Investments, is organizing a major international conference for senior executives in the Business Process Outsourcing (BPO) industry entitled, International Outsourcing Summit: Global Market Leaders Addressing Global Issues. The conference will take place October 20–21 at Sofitel Philippine Plaza, Pasay City, Philippines.

The global economic crisis is changing the landscape of the BPO industry, simultaneously expanding avenues for growth and presenting new challenges to sustainability. Projections for growth remain positive, and analysts and industry experts predict the potential global BPO market to grow to between $220-280 billion by 2012 despite current economic uncertainty. However, challenges to growth include diminishing returns, changing government policies, and inadequate labor supplies.

Additionally, outsourcing involves complexity and risks that are affected by cultural, political, financial, technological, and legal framework diversity. This conference will examine whether the outsourcing industry is effectively addressing these challenges while identifying and capitalizing on new opportunities presented by the crisis. Approximately 300 global industry players are expected to attend.

For questions, you may contact our event partner, TeamAsia at (Mobile) +63 917 881 3706 or (Landline) +63 2 757-3500 Ext. 311, or e-mail her at

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