21st Century Procurement Event

Thursday, March 9 - 2017
All Day Event


Harnessing the Power of 21st Century Procurement to Boost Innovation and Economic Performance

ITAC Publishes Summary of Outcomes from 21st Century Procurement Event

Thursday, March 16, 2017 – The Information Technology Association of Canada (ITAC), in partnership with Public Services and Procurement Canada (PSPC), Shared Services Canada (SSC), and Treasury Board Canada Secretariat (TBS) hosted the first event of its kind on March 9, 2017, bringing together more than 250 stakeholders from the information and communications technology (ICT) community to help the Government of Canada create a 21st century procurement practice.

The recommendations emerging from this event will help federal government leaders harness the power of agile and modern procurement to boost Canada’s innovation and economic performance.

Download ITAC’s executive summary that highlights key outcomes and recommendations emerging from this event!

Building on procurement modernization initiatives underway, and the shared objectives of the three participating federal government departments, this ITAC-led event facilitated knowledge transfer and collaboration between the Government of Canada and ICT experts on the development of an innovative and inclusive procurement practice. Next steps will focus on ensuring the insight shared inform the procurement modernization initiatives underway.

The Information Technology Association of Canada is working with Public Services and Procurement Canada (PSPC), Shared Services Canada (SSC) and Treasury Board Secretariat (TBS) to organize a one-day event to facilitate knowledge transfer and collaboration between the Government of Canada and experts in Canada’s ICT community to help build a 21st century federal procurement practice. The event will create opportunities to share best practices, identify challenges and irritants experienced by both industry and government, and co-create recommendations on how to move forward.

21st Century Procurement Agenda 

  7:00 am Networking Breakfast
  8:00 am
Welcome Introductions by Robert Watson, President of ITAC and John Glowacki, Chief Operating Officer of Shared Services Canada (SSC) along with Opening Remarks from the Honourable Judy Foote, Minister of Public Services and Procurement Canada.
  8:35 am
21st Century Procurement Breakfast Keynote by Kirsten Tisdale, E&Y
 9:05 am
Follow-on panel discussion on 21st Century Procurement Practices & Principals

  • Lisa Carroll, Senior Vice President at CGI and panel moderator
  • David Nicholl, Corporate Chief Information and Information Technology Officer of Ontario
  • Alex Benay, President & CEO at Canada Science & Technology Museums Corporation
  • Kevin Hartley, Assistant General Counsel at Microsoft Corporation
  • Matthew Moore, Vice President at OpenText
10:15 am Breakout Sessions #1 (Procurement Policy in a Digital World facilitated by Microsoft) & #2 (Socially and Economically Responsible Procurement facilitated by KPMG)
12:15 pm Breakout Session attendees go to main plenary for Lunch Keynote
 12:30 pm Lunch Keynote with Mr. Bill Matthews, Comptroller General of Canada
1:45 pm Breakout Sessions #3 (Innovating Contracts, Terms and Conditions facilitated by Microsoft) and #4 (Leveraging PS Procurement to Support SMEs and Scale Ups facilitated by KPMG)
4:00 pm What Have We Heard – Key Recommendations Captured in Breakout Sessions followed by remarks from Mr. Steven MacKinnon, Parliamentary Secretary of Public Services and Procurement Canada and MP for Gatineau
4:45 pm Closing Remarks by Sarah Paquet, ADM of Procurement Modernization at PSPC/TBS, Arianne Reza, ADM of Procurement at PSPC and Patrice Breton, DG of Procurement and Vendor Relationships at SSC
5:00 pm Government and Industry Networking Session & Special Announcements!

The majority of the event will be dedicated to four deliverable-focused breakout sessions looking at aspects of procurement currently under review by the federal government. Breakout sessions include:

1.     Procurement Policy in a Digital World (AM)

Overview: Building on the morning keynote and panel discussion, this breakout aims to discuss how the Government of Canada and ICT sector can apply global best practices and principals to build a modern and agile procurement policy.

Facilitators: Michael Fekete, Microsoft; Government of Canada Facilitator (to be announced).

2.    Innovating Contracts, Terms and Conditions (PM)

Overview and Potential Key Questions: This session will consider how new approaches to contract terms and conditions could deliver better outcomes for government and reduce challenges for industry. The facilitators will take deep dives into approaches and commercial terms used in other jurisdictions and consider where Canada could implement alternative approaches. Key questions include:

  • Are there opportunities for the Government of Canada to reduce friction and improve return on investment by better aligning T&Cs with other governments and the commercial market? How can potential risks be mitigated?
  • How can longstanding federal contractual frameworks adapt to evolutions in technology, including how technology is employed and consumed (e.g. Software/Platforms/Infrastructure as a Service).
  • How can the federal government evaluate experience, prior performance and ability of suppliers to deliver in a way that is fair and that encourages and rewards excellence in the vendor community?

Facilitators: Michael Fekete, Microsoft; Government of Canada Facilitator (to be announced).

3.    Socially and Economically Responsible Procurement (AM)

Overview and Potential Key Questions: Shared Services Canada is taking the lead in crafting a socio-economic development procurement strategy that is inclusive, supportive of small and medium-sized businesses, environmentally beneficial and ensures innovation is considered within what it procures. This session will consider:

  • How can procurement be made more inclusive without undermining the benefits of a competitive bidding process?
  • How can SMEs and innovation be brought into larger contracts in ways that deliver triple wins: value to government, the SME and a larger enterprise with whom they may partner?
  • Where are the optimal policy leavers to drive environmental benefit from ICT related procurements?

Facilitators: Josh Hjartarson. Ph.D., Partner, Public Sector, KPMG Canada; Government of Canada Facilitator (to be announced).

4.    Leveraging Public Sector Procurement to Support SMEs and Scale-Ups (PM)

Overview and Potential Key Questions: The federal government has established a range offices and programs aimed at helping SMEs grow and scale. PSPC’s Office of Small and Medium Enterprise (OSME), works to connect SMEs with a government opportunities including navigating federal procurement and funding programs that can help demonstrate technology, such as the Build in Canada Innovation Program. Looking at these and other federal initiatives, this session will seek to develop a shared understanding of how procurement tool can better support SME growth.  Key questions include:

  • What are the core challenges preventing innovative firms and technologies from entering the federal procurement streams (e.g. public service culture, complexity of procurement system, contract requirements, rigidness of RFI/RFP process, lack of SME awareness, scale of procurements)?
  • What are the benefits/limitations with existing technology demonstration programs, like BCIP? How can these be addressed?
  • How should the government balance supporting SMEs while realizing the benefits of procuring goods and services at scale?

For additional questions, please contact:
David Messer, Senior Director of Policy @ ITAC: dmesser@itac.ca
Kelly Hutchinson, VP Government Relations and Policy @ ITAC: khutchinson@itac.ca

Opening Remarks

  • Honourable Judy Foote, Minister of Public Services and Procurement Canada 
  • Steven MacKinnon, Parliamentary Secretary for Public Services and Procurement Canada


  1. Kirsten Tisdale, Ernst & Young
  2. Bill Matthews, Comptroller General of Canada
  3. Carrie Gallo, Interis | BDO
  4. Michelle Gronning, PricewaterhouseCoopers LLP
  5. Laura Spriggs, Interis | BDO


  1. Alex Benay, President and CEO, Canada Science and Technology Museums Corporation
  2. Lisa Carroll, Senior Vice President, National Capital Region, CGI
  3. Kevin Hartley, Assistant General Counsel, Microsoft Corporation
  4. Matt Moore, Vice President, Finance, Operations and Procurement, OpenText
  5. David Nicholl, Corporate Chief Information Officer, Office of the Corporate Chief Information Officer, Treasury Board Secretariat

The Honourable Judy Foote
Minister of Public Services and Procurement

Judy Foote was first elected federally as the Member of Parliament for Random-Burin-St. George’s in 2008, and was re-elected in 2011. Following the redistribution of federal boundaries, Ms. Foote was elected as Member of Parliament for the new riding of Bonavista-Burin-Trinity in October 2015 with nearly 82 per cent of the vote — the highest percentage of any votes of any candidate in Canada.

Ms. Foote was named to Prime Minister Justin Trudeau’s Cabinet and sworn-in as Minister of Public Services and Procurement. The Department is the government’s principal banker, accountant, central purchasing agent, linguistic authority, and real property manager.

In the previous Parliamentary sessions, Ms. Foote served as the Liberal Whip and Deputy House Leader of the Liberal Official Opposition.

Prior to her work at the federal level, Ms. Foote was the Member of the House Assembly of Newfoundland and Labrador for the District of Grand Bank. She held the positions of Minister of Development and Rural Renewal, Minister of Industry, Trade and Technology, Minister of Education, and Minister of Industry, Trade and Rural Development.

Before entering politics in 1996, Ms. Foote worked with Premier Clyde Wells as Director of Communications and as Director of University Relations at Memorial University of Newfoundland.

Ms. Foote holds a Bachelor of Arts and Bachelor of Education from Memorial University and an Honours Diploma in Radio and Television Broadcast Arts from Lambton College.

Ms. Foote and her husband Howard have three children.

Steven MacKinnonSteven MacKinnon
Parliamentary Secretary
Public Services and Procurement Canada

Steven MacKinnon is the Member of Parliament for Gatineau (Québec), where he resides with his spouse Janelle (Côté) and their three children, Liam, Cassandra, and Alexander.

Prior to his election to Parliament, Mr. MacKinnon was senior vice president at a global consultancy, where he was a practice director for mergers, acquisitions and financial communications. He has been involved in national and international transactions worth hundreds of billions of dollars. Bloomberg recognized his practice as Canada’s leading mergers & acquisition advisory, which was also a recipient of the Canada-China Business Council’s Gold Award.

Mr. MacKinnon is an experienced figure in the Liberal Party of Canada, which he served as national director from 2003 to 2006, serving also as an advisor to former Prime Minister Paul Martin. In 2009, he was Co-chair of the party’s Reform Committee, and he was the national returning officer for the Liberal leadership contest in 2013. He also served as an advisor to New Brunswick Premier Frank McKenna from 1988 to 1995. Over the course of his career, Mr. MacKinnon has participated in constitutional negotiations, the negotiation of trade agreements, collective agreements, and major health, education, and election reforms.

In January 2017, Mr. MacKinnon was appointed Parliamentary Secretary to the Minister of Public Services and Procurement by the Prime Minister. He is Vice Chair of the Canada-United States Inter-Parliamentary Group, Counsellor on the Canadian NATO Parliamentary Association (NATO PA), Chair of the Outaouais Caucus and Vice Chair of the National Capital Caucus. He is also a member of the Canada-China Legislative Association and the Canadian Branch of the Assemblée parlementaire de la Francophonie (APF).

Mr. MacKinnon holds a bachelor’s degree in business administration from the Université de Moncton and a master’s in business administration (MBA) from Queen’s University. Mr. MacKinnon enjoys reading and running, as well as music and sports. He has volunteered with literacy and domestic violence organizations.

Kirsten Tisdale
Government and Public Sector Lead, E&Y

Kirsten leads EY’s Government and Public Sector practice, as well as the Advisory Practice for British Columbia, bringing over 20 years of experience advising a global network of clients across all key industries. Kirsten brings direct public sector experience, having previously reported to the Premier’s Office, with responsibilities for transformation of BC Public Sector, including driving over $2B complex outsourcing projects involving both public and private sector partners.

This work involved transformational outsourcing/ASD opportunities in the energy, health care, technology operations and transportation sectors, including business process re-engineering, application and infrastructure management. This involved: designing and implementing innovative and collaborative procurement models to support complex solution development; engaging both political and senior executive support for change across the public sector; and developing effective governance models and structures to support large complex deals and projects.


Bill Matthews
Comptroller General of Canada

Bill Matthews was appointed Comptroller General of Canada on July 17, 2014.

The Comptroller General of Canada is responsible for government-wide direction and leadership for financial management, internal audit, federal assets and acquired services. The Comptroller General also supports capacity building and professional development in each of these areas.

Prior to being appointed Comptroller General, Mr. Matthews held various senior level positions within the Office of the Comptroller General and Treasury Board Secretariat with responsibilities in the area of financial management policy, Estimates, evaluation and expenditure management.

Carrie Gallo
Partner, Interis | BDO

Carrie provides leadership to clients in operational effectiveness, planning, performance measurement and strategic outcomes. Throughout her career, she has delivered major technology and program investments in both the public and private sectors. With more than 25 years of experience, her specialties include advising public sector clients on complex business planning, policy compliance and business transformation initiatives

Carrie works with clients directly to deliver tangible benefits.  She has directed numerous engagements to design and implement changes to federal government operations as a result of policy, governance, and fiscal imperatives. Her work background includes various senior positions, including Managing Principal of Interis Consulting Inc., before the company’s merger with BDO in February 2013.


Alex Benay
President and CEO, Canada Science and Technology Museums Corporation

Alex was appointed President and Chief Executive Officer of the Canada Science and Technology Museums Corporation (CSTMC) by the Minister of Canadian Heritage in July 2014. The CSTMC operates three national museums: Canada Agriculture and Food Museum, the Canada Aviation and Space Museum, as well as the Canada Science and Technology Museum, and reached over 20 million people last year.

Prior to joining the Corporation, Mr. Benay had been Vice-President, Government Affairs and Business Development at Open Text, Canada’s largest software company, since 2011. Over the years, he has played a leadership role in Canada’s digital industry as well as promoting global digitalism in organisations and groups such as the G20, the Commonwealth Secretariat and Olympics.


Lisa Carroll
Senior Vice President, National Capital Region

Lisa Carroll leads CGI’s business operations within the National Capital Region of Ottawa, Canada. She has overall responsibility for client relationships and service delivery, including consulting, systems integration and managed services, serving the many government and commercial clients that CGI serves in that Region.  In addition, she leads Canada’s Cyber Security Practice and various Intellectual Property and Solutions that enable clients across Canada and Globally, to succeed.

Since joining CGI in 2002, Lisa has held management positions leading client relationships and delivery in Ontario and Atlantic Canada.  She recently led the CGI Ontario Public Sector team in Toronto, where her team achieved consistent double-digit annual growth while delivering multiple complex digital transformations, transitions and critical IT operations for government and healthcare clients.

Lisa was formerly Chair of ITAC Ontario Board and currently a Director ITAC National Board and participating in many advocacy councils with the Ontario Chamber of Commerce.

Kevin Hartley
Assistant General Counsel, Microsoft Corporation

Kevin Hartley, Assistant General Counsel, Microsoft Corporation, has led Microsoft’s US Public Sector legal team for 17 years, providing legal advice and transactional support for all engagements with US government customers – Federal, State & Local, and Education – for enterprise software, cloud and professional services, and policy-related issues.  For many years, Kevin also managed Microsoft’s legal team supporting its commercial business in the U.S.  Kevin is a strategic advisor to Microsoft legal teams supporting Government business worldwide.

Prior to joining Microsoft in 2000, Kevin served as in-house counsel to EDS, Digital Equipment Corporation, and IBM, and in private practice concentrating in antitrust law.  He is a graduate of the University of North Carolina – Chapel Hill, and George Washington University law school in Washington D.C. Kevin serves on the advisory board to the Government Contracts Law Section at George Washington University law school.

Mathew Moore
Vice President, Finance, Operations and Procurement, OpenText

Mathew currently serves as the Vice President of Finance, Operations and Procurement for OpenText, the global leader in Enterprise Information Management.  OpenText enables the digital world by simplifying, transforming, and accelerating enterprise information needs, on premises or in the cloud.  In his role, Mathew reports to the CFO and has oversight for the Opportunity-to-Cash and Source-to-Pay lifecycles globally.

In his prior role, Mathew was Head of Corporate Sourcing, Procurement & Payables for BlackBerry Limited, a world leader in mobile communications. In this role, Mathew created a new Procurement organization elevating capabilities and influence across BlackBerry. As part of the Company’s turnaround, he built a global organization that is more closely aligned with business units and finance, is deeply embedded in the business and is driving sustainable value, total cost of ownership strategies, improved working capital, enhanced vendor relationships, more predictive planning and transformation objectives for the Company.


David Nicholl
Corporate Chief Information Officer, Office of the Corporate Chief Information Officer, Treasury Board Secretariat

David Nicholl was appointed Corporate Chief Information Officer on November 26, 2008, with a mandate to provide corporate I+IT leadership to the Government of Ontario. Within the Treasury Board Secretariat, David is responsible for the I+IT organization, which provides the Government of Ontario with business solutions that support ministry priorities, and with strategic advice and leadership on the effective use of information and information technology. As Corporate Chief Information Officer, David heads a community of more than 4,500 talented professionals who deliver I+IT services to the Ontario Public Service (OPS) and to the people of Ontario. This ensures the security and integrity of all systems and networks, enables the OPS to provide modern and efficient services for the public, and helps to uphold the OPS’ responsibility to protect privacy and encourage transparency. Prior to David becoming the CCIO, he was the Corporate Chief of the government’s newly formed Infrastructure Technology Services (ITS) organization. He was responsible for leading the organization, determining its business and service delivery model, and implementing key infrastructure consolidation projects. Prior to joining ITS, David was the Chief Information Officer for the Transportation cluster. Before moving to the public sector, David was Senior Vice-President of Global Consulting and Delivery at Oasis Technology. In this role, David was responsible for the delivery of the company’s products to new customers and for the support and training of Oasis’ clients. David also spent several years with HSBC (Bank of Bermuda) as Vice-President and Director of Information Technology, and previous to that, was with the Toronto Dominion Bank.

CGI November 2014

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Vice-President, GR & Policy

Janet Tite
Executive Assistant




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