Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24 Page 25 Page 26 Page 27 Page 28 Page 29 Page 30 Page 3123 INFORMATION TECHNOLOGY ASSOCIATION OF CANADA ASSOCIATION CANADIENNE DE LA TECHNOLOGIE DE L’INFORMATION ITAC on Digital Government | Appendix | Page 6 THE VOICE OF THE INFORMATION AND COMMUNICATIONS TECHNOLOGY (ICT) SECTOR IN CANADA | www.itac.ca Appendix – Defining Digital Government A truly digital government can be defined as having four main characteristics. Each characteristic is defined below, including: • the components of each characteristic, • the anticipated results enabled by each characteristic, and • the expected outcomes or benefits of a digital government. 1. All government information is recorded and maintained in a format that is searchable and retrievable through digital technologies. Government information may include: • data • documents • publications • events • decisions • policies • regulations • historical materials 2. Government technologies are kept evergreen and up-to-date. Technologies may include: • hardware • end-user devices • operating systems • networks • application software and tools sets (e.g., workplace and collaboration tools, social media, communications) Result Outcomes/Benefits All information is easily accessed by those authorized to do so— including politicians, public servants, citizens, businesses and researchers. • Creates an open, transparent government for authorized stakeholders • Improves stakeholders’ ability to make informed decisions for policy, management, social, economic, and research-based purposes • Reduces duplication Government operates with fully supported modern technology and technology services, meeting the broad needs of government and those accessing information and services. • Government can maintain a stronger security posture • Reduces costs and uncertainty of aging technologies • Attracts next-generation IT (and other) professionals into public service • Enables government to introduce new services and technologies more rapidly • Canadian ICT companies benefit from delivering new and advanced ideas and technology to Government—innovating Canada, and showing Government as an important reference account when ICT companies are promoting their services/ products nationally and globally