Message from The Chair
Gary Folker, Chair, ITAC Health Board
I’m pleased to be able to embark on this journey as the new Chair of the ITAC Health board. Having been with this organization for more than seven years and a member of the board for three years, it’s a pleasure to enter into a role that will allow me to continue supporting and promoting ITAC Health and its members as we work towards establishing the Canadian healthcare industry as a global leader.
As a member of the ITAC Health board, I have been thrilled to have been involved with multiple innovative projects and successes including our role in affecting change in procurements and our role with Health Canada in software as a device These experiences have taught me that we, the members of ITAC, provide a valuable voice within our industry and when working together, the board is a powerful force driving change forward and improving the effectiveness of our health system.
We are all privileged to have careers that have exposed us to a rapidly changing industry – especially as healthcare is constantly being challenged or reinvented by new technologies. Associations like ITAC Health play an essential role as it allows us to bring experts together, share best practices and challenge the status quo to create industry innovation that we can be proud of.
As we navigate the next few years together, I encourage you all to raise your voices and become actively involved in the many committees, activities and events we take part in. It’s the strength of our collective voice that helps us advocate for vital changes within the healthcare industry.
I’m honoured to begin this role and I look forward to meeting our goals and creating new milestones together in the years to come.
Gary Folker, Chair
Senior Vice President, Canada, Orion Health
Gary Folker is responsible for the strategic planning, ongoing development and growth of Orion Health in Canada. He draws from more than 30 years of experience pioneering healthcare technology in Canada and is ideally positioned to guide business development for the leading eHealth provider.
Prior to joining Orion Health in May 2011, Gary was Managing Director for Healthcare with xwave (a Bell Company). In that role, he built and managed partnerships and propelled development of integrated healthcare solutions such as xwaveEMR, a hosted Application Service Provider (ASP) electronic medical record for primary-care physicians.
Gary has exemplary credentials that include spearheading the implementation of Canada’s first fully-integrated electronic patient chart; introducing into the country high-volume scanning of patient records; and creating the largest healthcare document-capture facility in North America. Gary has held various senior-management and executive positions, including Chief Operating Officer of a major Canadian health-informatics firm. He has directed development of technology solutions and expanded services that resulted in the introduction of many leading medical technologies into the country.
He is a CPHIMS-CA certified professional and holds a Bachelor of Science in Mathematics from Acadia University.
Susanne Flett, Vice-Chair
President, Healthtech Consultants
As President and Founder of Healthtech Consultants, Susanne Flett has been a leader of healthcare and information technology services for over thirty years. She created Healthtech Consultants in 1983 out of a need to make a difference. Susanne assembled a dynamic group of consultants who deliver exceptional results, provide responsive client service, and offer innovative, practical solutions exclusively to the Canadian Healthcare sector. Under her leadership, Healthtech provides full project lifecycle services that promote the application of technology to improve healthcare delivery across Canada.
Susanne’s expertise has led to the successful completion of hundreds of planning, integration, implementation, and clinical adoption engagements each year. Her demonstrated experience ensures that complex multi-stakeholder projects consistently reach desired outcomes. She has keen insight into how to combine business and patient care needs to guarantee project success. With this combination of strong business acumen and passion for innovation, Susanne is also the President and Founder of Healthtech Innovations, a sister company that invests in early stage healthcare technology companies. Healthtech Innovations serves as an angel investor for companies that are introducing innovative approaches for the use of technology in healthcare.
Susanne holds a Bachelor’s degree in Psychology from McMaster University and a Masters in Business Administration from the University of Western Ontario. She serves on the Board of Directors for ITAC and ITAC Health, is Co-Chair for the Advocacy Committee for ITAC health, and serves on the Advisory Board for CanChild – a research and education centre focused on improving the lives of children and youth with disabilities and their families.
Aaron is a Partner in KPMG’s Digital Health practice. He has almost 20 years of experience as a clinician, hospital manager and consultant. His experience ranges from Provincial levels through front lines of care. Aaron has led provincial projects related to Analytics, wait-time management, peri-operative practice, critical care, and population health initiatives. Aaron has also worked with clients on information management and data analytics projects ranging from IM/IT planning for large academic hospitals and regions.
Aaron holds an appointment at the University of Toronto in the Institute of Health Policy, Management and Evaluation (iHPME) with roles in Health Policy and Health Informatics. He is a member of the McMaster eHealth Program Advisory Committee and is also a board member for the Ontario Community Support Association and The Information Technology Association of Canada (Health) board.
Chris Carbone, Director
Executive Vice President and Co-founder, Mindful Experience
In his role as Executive Vice President and Co-Founder, Chris is focused on leading the overall sales and growth strategy for Mindful Experience. Chris’s proven ability at large deal creation and outside the box thinking has led to many large successful project across North America and the Caribbean. Chris has had an accomplished sales career and held multiple executive roles including Chief Innovation Officer, and Global Vice President of Canadian Organizations. His leadership style is one of leading by example, and by providing the utmost support to those around him.
Chris and team created the name, Mindful Experience and feel it is a perfect fit in our ever changing world of Information Technology; “I want to be Mindful of our customers and their business problems, Mindful of our staff and their work environment, and Mindful of our key partnerships that we need to be an all-encompassing solutions provider” – Chris Carbone.
Mike Checkley is the President of QHR Technologies, which is a Canadian Healthcare Tech company owned by Loblaw. He is an EMR subject matter expert and one of the co-founders and developers of QHR’s flagship Accuro EMR which has grown to be Canada’s leading EMR solution. Prior to his current position, he led the Product Management and Development areas and has been heavily engaged in all aspects of the EMR Division over his 10+ years at QHR. Mr. Checkley also has experience working with and mentoring technology start-ups.
Marcia Cushing, Director
Senior Manager, Deloitte
Ian Fish, Director
Partner and Canadian Healthcare Leader, IBM Canada
Ian is a healthcare executive with over 25 years of public and private sector experience working with doctors, nurses and government leaders creating and delivering transformational change to the Canadian health industry.
- Viewed as a strategic and entrepreneurial thinker who encourages innovation and creativity that is practical, and can be distilled into a tactical and achievable operational plan
- Experience with negotiating large-scale organizational change driven by new delivery models, partnerships, strategic sourcing and the introduction of new technologies and processes
- Track record of delivering complex provincial healthcare projects that align with the business case through attention to clinical change management and a structured approach to project and risk management
- Effective at building new health care initiatives and rallying participation and collaboration across a diverse set of stakeholders including clinicians, researchers, government, government agencies and private sector partners
- Recognized for driving revenues and brand within Canadian healthcare through effective communication and persistence in developing and nurturing relationships and understanding the market needs
- A strong leader and communicator who understands how to inspire and focus a team to deliver a common set of delivery, operational and financial objectives
- Experienced at managing large, complex operating and capital budgets
Alain Guez, Director
RelayHealth Business Development Manager at McKesson Canada
Paula Hucko, Director
Rising through the ranks, Paula first joined GoldCare as VP of Sales and Marketing and more recently, Chief Operating Officer. In her current role as President, Paula oversees all aspects of the operations in Canada, Australia and New Zealand. Prior to this Paula was the Managing Director for HSAGlobal Canada a cloud based SaaS HealthCare company, the President, COO, Sr VP for Triple G, and the President of Dun and Bradstreet Canada.
With an MBA and B Sc. from McMaster University, Paula has more than 30 years of experience in the healthcare, software development, and financial services industries.
Catherine Hunter is a Director in PwC’s Health Services Consulting Practice. She has worked with a diversity of Canadian healthcare clients over a 20 year career in the industry, bringing strong experience in national, provincial and local transformation initiatives. She has led many strategic engagements working alongside senior leadership, front line staff and clinicians throughout the system. As a leader in PwC’s Healthcare Technology team, Catherine is focused on the realization of benefits associated with large scale changes and technology solutions in health care. Recently, she has been working with clients to bring cloud and other new models of solutions to the healthcare industry, recognizing the positive impacts in quality of service and efficiency that can be gained.
In addition to her consulting experience, Catherine held the roles of Group Director, Change, Knowledge and Evaluation Services and Acting Vice President for Innovation and Adoption while at Canada Health Infoway. Catherine’s clients have included academic health science centres and community hospitals, provider associations, federal and provincial agencies, government, and professional colleges. Across the health system, Catherine has extensive experience as a senior manager, advisor, and facilitator.
Catherine holds an MBA in Health Services Management from McMaster University, is a long standing member of COACH, and currently sits on the Board of Directors of ITAC Health.
Peter Jones, Director
Industry Lead – Canadian Healthcare, Microsoft Canada Co.
Peter Jones joined Microsoft Canada in October 1999. He brings (25+) years’ experience in the information technology industry with an excellent track record in strategic alliances and experience in working with key solution integrators. He has a proven track record in sales and business management experience from his years at companies like – Compaq, Digital Equipment, Xerox, Computerland and Microsoft. For the past 6 years Peter has held the position of Industry Lead for Healthcare at Microsoft Canada. He is involved in different Health Informatics groups like COACH, CHIEF, ITAC health and various industry events.
Glenn Lanteigne, Director
CEO, Tectonic Advisory Services Inc.
Glenn Lanteigne is the Chief Executive Officer & Founder of Tectonic Advisory Services Inc. In this role, Glenn brings 25 years of experience as a strategic advisor, health system technology and Health IT leader, and leads all advisory services for the public and private sector clients of Tectonic.
Glenn has provided leadership, business development and management across Health IT. He is known for providing leadership to clinical and business leaders, and corporate clients, CEOs and Boards, with a proven track record of success in raising capital, business development and creation of innovative healthcare solutions.
Glenn has received several awards for his leadership in the healthcare sector, and recognized as one of the top healthcare IT leaders in North America.
Prior to joining Tectonic, Glenn provided leadership to organizations including the Government of Ontario, the Government of Canada, LifeLabs, TELUS, Allscripts, and GE.
Glenn has served 10 years in the Canadian forces as a tank commander.
Glenn holds a BA (Hons) in Economics & Politics from Royal Military College of Canada and an MBA from the University of Ottawa and is a Six Sigma Black Belt.
Currently, Glenn serves on the Board of Directors various organizations including COACH, Canada’s Health Informatics Association and is an instructor at the National Institutes for Health Informatics.
Daniel Penn, Director
President and Co-founder, Shift Health
Daniel is the President and Co-Founder of Shift Health, an award winning company that help healthcare organizations improve outcomes through patient reported data.
As a teenager, he was a competitive athlete representing Canada in ski racing. A series of injuries, operations and a significant concussion led him to experience the challenges of patient-provider communication.
With the completion of a combined Arts and Science degree at McMaster University, Daniel grasped that effective communication and Knowledge Translation activities are fundamental in bridging the gap between subject-matter experts and the average person.
Kyle Peterson is Director, Regulatory & Corporate Affairs at Calgary Scientific Inc., the market leader in providing Web and mobile access to medical imaging. In his role, Kyle manages compliance to ISO Quality Management standards, and global regulatory clearances in jurisdictions including Canada, the United States, Europe, South America, the Middle East and Asia. He also manages the relationships with government trade departments, external funding agencies, NGOs and industry associations.
A business graduate of the University of Alberta, Kyle has over 20 years global experience in marketing, product management, distribution and business development in the IT, software and Internet industries. He has worked with both multi-national technology firms such as Avocent Corporation and Allen Systems Group and local startups such as EraSoft Technologies, Sonic Mobility and Keyword.
Garth Reid, Director
HP Enterprise Services
AWS Professional Services, Amazon
Kyle is a healthcare Account Executive with proven a background and experience leading teams to create innovative solutions and services to solve customer challenges. His sales background is coupled with extensive experience in solutions selling and business development by utilizing technical, marketing and operations teams. He has a background which includes 19 years devoted to the Canadian public sector in Canada including healthcare, education, federal, provincial and local governments. He has also developed extension relationships with healthcare strategist and senior leadership in the United States from his experience at Dell and VMware.
Kyle is responsible for Amazon Web Service’s (AWS) relationships within the Ontario Healthcare market. In addition to his direct role Kyle also serves as a healthcare lead within AWS Canada. AWS aims to help Canadian healthcare customers employ cloud services to reduce cost, drive efficiencies and increase innovation across the country. In his role, Kyle is responsible for the awareness, education and adoption of AWS by healthcare customers in Ontario and across Canada. He is also an active participant with Digital Health Canada (formerly COACH – Canada’s Health Informatics Association) as well as continued involvement with CHIEF (Canadian Health Informatics Executive Forum).
AWS has been continually expanding its services to support virtually any cloud workload, and it now has more than 100 services that range from compute, storage, networking, database, analytics, application services, deployment, management, developer, mobile, Internet of Things (IoT), Artificial Intelligence (AI), security, hybrid and enterprise applications.
Kyle has an honors degree from Wilfrid Laurier University, resides in Port Credit, Mississauga and is an active coach with the Port Credit Hockey Association and Mississauga Majors baseball association.
Jim Shave, Director, Co-Chair Membership and Program Development Committee
President, Cerner Canada
Jim Shave oversees all aspects of Cerner Canada’s business including system sales, client support, solution delivery, consulting, and business partnerships as well as innovation and supplier relationships.
Shave joined Cerner Corporation in September 1996 as regional marketing manager and later served as vice president.
During his tenure, Cerner has grown its presence in Canada to where today Cerner enjoys active and productive client relationships in nine of Canada’s ten provinces. Well over 200 health care facilities in Canada rely upon Cerner’s technologies to support their delivery of safer and better coordinated healthcare services to Canadians.
Lisa Shoniker, Director
Regional Vice President, Canada, Agfa Healthcare
Managing the National Sales team, Lisa is responsible for developing the sales strategy, partnerships and on-going growth of Agfa HealthCare across all business sectors throughout Canada. As a former Radiological Technologist, Lisa brings over 30 years of combined hospital and commercial healthcare experience to this role, and has held a number of key sales and management positions.
Lisa joined Agfa HealthCare in 1999 following sales and professional services roles at Dupont Canada and Sterling Diagnostic Imaging as a Strategic Account Executive, and then transitioning to the role of HealthCare Solutions Manager responsible for the province of Ontario. Lisa began her current role as National Sales Director, Agfa HealthCare in early 2014.
Ken Stevens, Director, Co-Chair Interoperability and Standards Committee
VP Healthcare, Intelliware
For over twenty years, Ken has built teams to deliver enterprise software solutions. Ken is responsible for Intelliware’s healthcare practice, leading business development and delivery to healthcare organizations across North America. Intelliware is committed to open-source, standards-based agile software development and system integration.
Ken got his start by writing the software that put the Globe and Mail newspaper on the Internet. He made the transition to healthcare when he joined Intelliware about 10 years ago, where he lead a number of software delivery projects for pharmacies, hospitals, and healthcare agencies. His experience integrating pharmacies into jurisdictional Drug Information Systems led him to ITAC where he supported the Interoperability and Standards committee’s call for simplified healthcare data mobility in Canada. Now, as co-chair of that committee, Ken works directly with ITAC members to ensure that vendors have a voice with government agencies when it comes to their choice of interoperability standards in government issued RFPs.
Laure Tessier-Delivuk, PMP National Commercial Leader, Canada, GE Healthcare Digital
Managing the National Commercial team, Laure owns strategic relationships and is responsible for leading the overall sales and growth strategy for GE Healthcare Digital throughout Canada. Passionate about healthcare, Laure brings over 20 years of experience in healthcare, IT solutions and technology innovation to this role, having held senior Sales and Services positions leading teams in Canada.
Laure joined GE Healthcare in 2001 as a project manager leading large scale transformational IT projects across Canada in such domains as imaging, surgery and anesthesia, maternal and infant care and cardiology, then leading the professional services and services team before taking on her current role as National Commercial Leader in early 2016.
Laure is originally from France where she graduated with a Bachelor of Science degree in Automatic, Electronic and Computer Sciences as well as a Master degree in Medical imaging.
Dave Thomas, Director
Vice-President, TELUS Health
David Thomas is a Vice President at TELUS Health, with national responsibilities for the development and implementation of large complex health deals and platforms for enterprise customers. His team has been instrumental in the success of TELUS Health on many of their current large complex deals, taking these opportunities from concept through sales, implementation, to operations. Over the last few years he has been almost entirely focused on securing and expanding the footprint of health activity in Ontario and British Columbia in the areas of drug information systems, chronic disease management, and telehealth. His team’s most recent success is the large Connecting GTA initiative, which will be in production by mid 2014.
David has been with TELUS, via several acquisitions, since 2004, working for several years internationally in Asia Pacific, and then subsequently on large projects in Ottawa, Toronto, Newfoundland and BC. He has twenty five years of experience in the Health Care industry spanning both the public and the private sectors, and across the diversity of acute care, ambulatory care and homecare services. David has extensive experience as a healthcare consultant and as an executive in operations, business development, and in managing large, complex, political projects.
He has to his academic credit a Master of Health Sciences in Health Administration from the Faculty of Medicine at the University of Toronto and a Bachelor of Science from McGill University. He has also completed a Certification Course from Harvard Law School in an Executive Program in Negotiation, and rounded out his business background with a number of post graduate economics courses.
David remains an active volunteer in the health (Kids Health Link Foundation), education (Trinity College School) and the sports sector (Ontario Floorball).
Michael Whitt, Director, Co-Chair Regulatory Affairs Committee
Partner, Bennett Jones LLP
Michael Whitt is the co-leader of the Bennett Jones’ Information Technology Practice Group. A Patent Agent and a Trademark Agent in addition to being a lawyer, Michael advises technology-based businesses on commercialization and compliance matters, and on the structure, negotiation and documentation of novel business models, strategies and transactions, particularly regarding intellectual property and information and other technologies. Michael has been involved with computer and information technologies for over three decades and advises small, medium and large clients with technology or intellectual property assets and operations.
Michael assists clients with the protection of personal information and privacy law compliance, policy review and advice, contract terms in IT and other information-handling and information-flow transactions and operations, breach mitigation and notification, and response to regulatory inquiries and demands in private sector and health information matters both provincially and federally.
Mr. Whitt is a member of the board of ITAC Health, and of the Audit Committee of Coach – Canada’s Health Informatics Association. He has served on the COACH Board, and is a member of the Boards of Calgary Technologies Inc. and Innovate Calgary, where he is currently the Chair. Mr. Whitt has been the President of his community association, and a member of a number of advisory and similar boards and committees in the community and the law firms where he has worked.
David Mosher, Past Chair