Vice-President, Consulting Services – Government – Ontario
Lisa Carroll is the lead for the Government Sector for CGI in Ontario – this includes the Government of Ontario and the Ontario Broader Public Sector. She represents all of CGI’s service offerings and delivery including consulting, systems integration and managed services to her team’s Public Sector Clients. Lisa has been in IT Consulting Services for over 20 years with a primary focus on delivering successful initiatives for Public Sector clients across jurisdictions within Canada. She began her tenure with CGI in 2002 and has led the development of new business as well as client management of many long-term Government client relationships. In addition to CGI, Lisa has held client-focused positions throughout her IT Consulting career with leading Canadian organizations such as Sierra Systems, University Health Network, Qunara (acquired by Allstream) and Compugen Systems Ltd. Through these positions she has lived and worked in Halifax, Ottawa and Toronto and has had the opportunity to partner with Federal, Provincial, Municipal, Healthcare, Education and Utility Public Sector customers across these geographies. Lisa has recently taken on the role of Chair, Ontario Public Sector Business Committee and a position on the Ontario Board of the Information Technology Association of Canada (ITAC). Lisa is passionate about how the Ontario ICT Sector can help Governments to enable citizen-centred service delivery, to modernize and to improve efficiencies.
Vice-President, Delivery Management
Fujitsu Consulting (Canada)
Murray Abbott has over 25 years in management roles within the ICT sector and currently is responsible for Delivery and Operations for Fujitsu’s Toronto office where he oversees all projects, outsourcing arrangements and does sales in the time he has left. He has a strong customer focus and is actively involved in all projects and customer executive steering committees. As a senior manager, he has successfully managed large teams and complex projects within the outsourced environments of large fortune 500 companies and was involved with the outsourcing transition of a number of IT organizations. Previously, he has managed the applications division in 2 large insurance companies. He built and managed the implementation of the Canadian Insurance Industry intranet (CSIOnet) for electronic commerce saving the insurance industry $105 million over 10 years moving them from Value Added networks to secure IP technologies. This included a coordinated role out of hardware and software to 1,200 different independent organizations. He went on to build a Systems Integration Consulting Practice and near shore development centre specializing in e-Business systems with approximately 200 staff and revenue in excess of $22 million annually. In this role he oversaw the delivery of all projects across a number of industries concurrently.
President & CEO
Bill is President and CEO of Marksal Inc. providing telecommunication and IT solutions to public and private organizations across North America. One of Marksal’s unique business propositions is to provide accessibility to remote and rural areas with proven satellite technology. These solutions leverage telecommunication networks by providing high availability and functionality while successfully improving profit margins. An industry veteran, MacDonald brings over 30 years of sales and marketing management experience to the position from a variety of leading technology and software companies including Hewlett Packard Canada, Compaq Canada and MediSolution Ltd.
John Breakey is a serial entrepreneur in the Information Technology industry. John founded UNIS LUMIN Inc., a systems integration company that grew to 5 offices across Canada and $75m in revenue before he sold the company in 2011. In 2002 John founded Genuit, a software company that developed PROMYS, the first comprehensive PSA+ software package to be based 100% on web technology. The product is sold internationally. In 2012 John founded Fivel Systems Corporation, an online learning company, that specializes in the effective adoption of technology we use everyday. Today, John oversees the growth of his companies, invests in emerging companies and serves as an advisor and consultant to growth companies. John is a regular speaker at industry trade shows and webinars, and frequently contributes topical articles for publication in trade journals. John became a member of the Information Technology Association of Canada in 1998. He was initially elected to the Board of ITAC Ontario in 2003. In 2005 John was elected a Chair of ITAC Ontario, serving 2 years in that position. During his tenure as Chair, he assisted in ITAC’s integration of its Ontario and Canadian financials, worked closely with the Ontario Government to improve their procurement contracts and participated in the birth of ITAC Health. He continues to serve on ITAC Ontario’s Board Executive. John has served on the Board of a number of other community and industry associations.
KARNA GUPTA – ITAC President and CEO
Karna Gupta is one of the most respected and well-seasoned executives in high technology with an exceptional track record. With more than 30 years of outstanding industry experience, his expertise and accomplishments span across North American and International business domains. Currently serving in several Corporate Boards (Public & Private); he is also in the Board of Regional Incubation Center — Venture Lab. In January 2008, Mr. Gupta was named CEO and a member of the Board of Directors of Certicom Corp (TSX: CIC). Led the organization through a successful turn-around and then led the company through a successful defense against an hostile bid and then successfully sold to RIM with over 96% shareholder approval. Prior to his appointment at Certicom, Mr. Gupta held the role of President for the Real-Time Billing Division of Comverse Technologies from 2006 to 2008 (NASDAQ: CMVT). Significantly improved the overall performance of the division with a globally-distributed workforce (1500) in 50 countries and serving a customer base world-wide. Mr. Gupta’s previous role in Comverse was Chief Marketing Officer for Comverse Americas. Prior to Comverse, he was President of Sitraka Mobility. Under his leadership, the company grew from a start-up venture to a strong industry contender in mobile application development. He led the organization through a successful merger with Everypath Inc of California.. Mr. Gupta also served as Chief Marketing Officer and Senior Vice President of Eftia OSS Solutions, a company focused in delivering OSS solutions to the carriers. Mr. Gupta held several executive positions with Bell Canada (TSX: BCE), including Vice President, Product Development and Management.
He holds a Master of Business Administration degree in Marketing and Finance from Concordia University in Montreal, Quebec. He has also attended executive development programs at Duke University, Harvard, MIT, University of Western Ontario and Technion Institute in Israel.
President & Group Publisher
Fawn Annan is President and Group Publisher of IT World Canada, moving into this role in 2010. She has been with IT World since 1995, starting her tenure as the first GM of Executive Programming, moving then to VP & Publisher, Government to Chief Strategy Officer until taking over as President. She is one of three female Presidents in the IDG family that has publishing interests in 96 countries. Fawn is an active community leader sitting on the Ontario ITAC board, the iCanada Advisory Board; the Crowdfunding Board, CataWIT and previously she sat on the Advisory Board for Athabasca, and the Municipal Information Systems Association’s Board. In October 2012, Fawn became a Queen Elizabeth II Diamond Jubiliee Medal Recipient. The award honours Canadians who have made a significant impact on society and business through the application of technology.
Bob Becker is Principal of SMA providing business development and marketing services to technology firms. In 1985, Bob started SMA with a mandate to generate profitable sales revenue for technology firms. Now, having celebrated almost 30 years in business, Bob and his team continue to help clients engage with their markets through an ever evolving line-up of marketing services. He leads the ITAC Marketing and Sales Executive Think Tank and Roundtable events. Before establishing SMA, Bob worked as a Brand Manager at Colgate Palmolive, and was a partner in GLA Computer Systems, a Canadian software company.
AARON BROOKS – Director
DEREK COLFER – Director
Head of Mobile Innovation Canada
Derek has over 12 years of mobile experience in North America and Europe. Prior to returning to Canada in 2002, Derek worked at Agency.com in London England. Derek gained a considerable amount of experience in text, mobile web and location–based mobile solutions for several U.K. clients including, Heineken, Barclays and Deutsche Bank. In 2002, Derek co–founded Jambo Mobile an award winning mobile solutions & software company. Derek played a key role in building and delivering mobile solutions for Pfizer, Visa Inc., P&G, Hallmark and Virgin Mobile. Jambo Mobile was acquired in 2007. In his current role, Derek leads Visa Canada’s mobile strategy and product portfolio. Working directly with the Global mobile team in San Francisco, Derek’s areas of responsibility include mobile/NFC payments, alerts, app development and other near–term mobile innovations. Derek obtained a Bachelors Degree from Bishop’s University in Political Studies and a Masters Degree in International Relations from Trinity in Dublin. He is a terrible poker player and an even worse golfer. He likes the great outdoors and spends his free time outside as much as possible with his wife and two young boys.
GREGORY COUGHLIN – Director
Director, Client Excellence Team, Global Technology Services Canada
Greg has spent more than fourteen years with IBM Canada Ltd. in a variety of professional and management roles. His experience includes responsibilities which have focused on business development and client satisfaction across a variety of industries, in a number of different professional capacities. He is currently the Executive Assistant and Client Advocate for the General Manager of IBM’s Global Technology Services for North America. In this capacity, Greg has responsibilities for helping to manage client relationships, operations, marketing and communications activities on behalf of the General Manager. Prior to this role, Greg was part of the IBM Sales and Distribution team focusing on Ontario’s Provincial Government and Agencies. Greg’s responsibilities included overall accountability for business development, client satisfaction, project execution and executive thought leadership on behalf of IBM. In addition, Greg has also roles focused on Managing IBM Canada’s Public Sector Inside Sales Team, Sales and Marketing in various industries. Greg is currently a member of the board for the Information Technology Association of Canada – Ontario Chapter. Greg has been an active volunteer in his community and is a past board member of the Broadview Community Youth Group (2008-2011). In addition, he has participated in IBM’s annual Employee Charitable Foundation campaign as both a volunteer and team lead, including leadership for the IBM Canada Senior Leaders Campaign in 2011. Greg holds an Honors Bachelor of Commerce from Queens University and has received IBM Management training, including IBM’s Client Executive certification process from the Harvard Business School. He also recently completed an IBM Smarter Cities Challenge in Malaga, Spain which focused on stimulating entrepreneurship and economic development for that region. Greg is married with a son and daughter and lives in Toronto, Ontario, Canada.
Director of Marketing
Rob Daleman is the Director of Marketing for Avaya Canada, where he leads awareness, consideration and lead generation activities across the country in support of the sales organizations. Among other notable accomplishments, his team has created and runs Avaya Evolutions – currently Canada’s largest collaboration exposition. As a corporate blogger, Rob is especially interested in the direction and pace of technological convergence as it relates to mobility, cloud and big data applications. An avid musician, composer and multi-instrumentalist, Rob runs a collaborative songwriting blog encouraging anyone to come together to create new music. His music has also been featured in the hit musical “Evil Dead, the Musical”. Prior to Avaya, Rob led mid-market strategy for Dell Canada and has been involved in several web startups. Rob holds an MBA from the Schulich School of Business.
Managing Director, Technology Services OPS
Ms. Rene de Cotret is a Managing Director with PwC’s Public Sector practice. She has spent over 20 years driving large, complex change initiatives for federal, provincial and municipal clients within Canada and the United States. Yvonne brings a balance of skills involving all aspects of program implementation such as policy reform, organizational change, process reengineering and enabling technology solutions.
Currently, Yvonne drives a variety of client activities within PwC’s Ontario Public Sector (OPS) practice. In addition to managing account activities associated with provincial and municipal public transit organizations, she is PwC’s practice lead for technology-enabled business transformation initiatives within the OPS.
Along with Yvonne’s appointment to the ITAC Ontario Board, Yvonne is active on the ITAC Public Sector Business Committee as well as the Toronto Board of Trade Infrastructure Committee.
Yvonne is an advocate for improvements to pre/post adoption support. She has recently collaborated with the Adoption Council of Ontario to define a provincial support network for adoptive families.
JON DERMOTT – Director
National Sales Director, National Public Sales
RAY DEUTSCHBEIN – Director
Senior Enterprise Account Executive
Adobe Systems Canada
NAEEM LAKHANI – Director
GM, Public Sector and Enterprise Sales
Rudy joined Allstream in May 2001, and has developed a proven track record of success. With 13 years of experience in the Allstream organization Rudy has provided leadership in a series of roles such as: Director of Sales, Financial Services; Director, Technical Sales and Director, Sales Enterprise with increasing levels of responsibility. During his tenure he has developed, implemented and overseen strategic plans that have elevated the region’s direct and technical sales team.
Rudy is a proven leader in the industry, with more than 19 years of experience in delivering communications solutions to mid-market and enterprise businesses. He previously held positions with Elix Communications and Norstan Canada.
In addition to Rudy’s sales leadership role he is also a long-time volunteer and coach within the community.
Digital Boundary Inc.
John Millar is the President of Digital Boundary Group (DBG). Digital Boundary Group is an Information and communication technology operational, security assurance services firm with clients in Canada and the United States. John earned an MBA from the Richard Ivey School of Business, University of Western Ontario (1993) and a law degree from the University of Western Ontario (1993). He also has a Bachelor of Physical Education degree from the University of Manitoba (1974). Prior to founding Digital Boundary Group, John practiced law in the High Tech and E-Business Practice Group of Harrison Pensa LLP, having been a founding member of the group. While at Harrison Pensa John was the firm’s representative in the Meritas Law Firms Worldwide organization. John remains a member of the Law Society of Upper Canada and is a member of the Canadian Bar Association, Information Technology Section, and the Canadian Corporate Counsel Association. John is a published author, having co-authored Legal Landmines in e-Commerce published in 2002 by McGraw-Hill. John also has over 25 years of senior level management experience with national and international companies. From 1974 until 1988 he worked with Labatt Brewing Company holding various positions including Director of Marketing, Alberta, Vice-President of Marketing, Oland Breweries, Atlantic Canada and Director of Marketing Services, Labatt Brewing Company, Canada. He is a member of Sheridan College’s Bachelor of Applied Information Sciences – Security Degree Program Advisory Council, is a past Governor of the University of Western Ontario and is immediate past Chair of Fanshawe College’s College Advisory Committee – Information Technology. In 2008 John was elected as a Director of the Information Technology Association of Canada – Ontario Chapter. He and his wife Sharon have three children and seven grandchildren.
Vice President Sales, Public Sector, Ontario
Terry joined TELUS Communications Company (“TELUS”) in 1998, and has been in his current role as Vice President since January 2010. Terry brings with him considerable experience from his previous roles within TELUS.
Terry’s mandate as the leader of the Public Sector Team is to ensure that the team has the infrastructure, resources, and skills required to support highly complex clients such as the Government of Canada, Ontario Provincial Government and Healthcare clients across Ontario.
Previously Terry was the director of Enterprise Wireless Sales for Alberta. At that time he led the integration of the Wireline/Wireless teams allowing for more focus on client initiatives. Terry managed significant projects in the mobility space for Enterprise Clients such as the analog network shutdown, and migration to HSPA from CDMA. Terry has also held leadership roles for Emerging/Enterprise/Public Sector/Majors Accounts within TELUS.
Terry is currently the Vice Chair of the TELUS Ottawa Community Board. Terry has represented TELUS in the community with business groups like ITAC Ontario and the Van Horne Institute (University of Calgary) for Transportation and Regulatory Affairs where he sat on the board as a Director on the Regulatory committee.
Additionally Terry’s community work in Ottawa involves being the executive sponsor for the TELUS Walk for Juvenile Diabetes Research Foundation (JDRF), and works with other organizations on charitable welfare programs throughout Eastern Ontario.
Terry was educated at Brigham Young University in Idaho, USA (formerly Rick’s College) and is a graduate of the University of Alberta’s Faculty of Business Program.
Terry & Roxanne (his wife of 31 years) reside in Ottawa; have three adult children and two grandchildren.
CRAIG SISSON – Director
Industry Manager, Ontario Public Sector
Intel Security Group
LOUIS VESPRINI – Director
Account Executive, Ontario Public Sector & Healthcare
Hewlett-Packard (Canada) Co.
Mr. Vesprini is Account Executive, Ontario Public Sector and Healthcare, for HP Canada. In this role he is responsible for HP’s business relationships with public sector organizations in Ontario and is accountable for the financial performance, contractual relationships, and service excellence for all HP’s business lines operating in Ontario Public Sector accounts. Louis has over thirty years of business and information technology experience in various technical, management and customer facing roles. He has an excellent track record of driving business transformation and project success. His experience includes such roles as: an independent business consultant providing consulting services to EDS in the area of Customer Service and Delivery Management; CIO of a multi-billion dollar corporation managing a $300 Million services agreement and working with senior business executives, user management and a major service provider to align systems services and a systems strategy in support of business objectives; A senior technology manager with overall responsibility for the technical infrastructure of a complex computing environment (desktop, midrange and mainframe) including network management, security, operations, help desk, operating software, technical architecture planning and implementation, and hardware, software and vendor management. Louis has earned an Honours Bachelor of Science degree in Applied Mathematics and Computer Science from McMaster University.
Allan Wilson & Associates
Allan Wilson coaches the owners and managers of mid-sized technology companies in developing and implementing their growth plans. Allan Wilson and Associates is the management consulting practice of Allan Wilson, and has been operating since 1992. Through his consulting career, since 1981, Allan has provided help to hundreds of advanced technology companies. Allan’s experience and qualifications include:
- Five years writing business news for major Canadian daily newspapers, three years with Evans Research Corporation, a leading market research firm focused on the information technology industry and six years with the marketing and entrepreneurial services divisions of Ernst & Young. Since 1992, he has worked independently under the name of Allan Wilson and Associates.
- An Honours BA in philosophy and a Master of Business Administration from the University of Western Ontario.
- Certified Management Consultant and a member in good standing of the Canadian Association of Management Consultants.
- Involved in the advanced technology community: Founder and Manager of the Toronto Technology CFO Forum, Director of ITAC Ontario, Founding member of the Toronto Board of Trade ICT committee, member of the City of Toronto ICT committee, mentor with VentureLab in Markham, and 17 years as a director of the York Technology Association.
Partner & Managing Director
Accenture Canada’s Provincial Public Service Practice
Wai Yu is a Managing Director with Accenture who has over 18 years experience working with senior government officials within Canada and the United States to define and implement innovative, large-scale alternative service delivery solutions for business transformations. Wai is an expert in the areas of business transformations and government strategy development. She has successfully managed business and technology transformation initiatives and is extremely skilled in facilitating discussions across complex, multi-stakeholder, multi-tiered environments to derive transformational service delivery visions and gain agreement on transformational roadmaps. Wai is the Managing Director of Accenture’s Canada Provincial Public Service business, primarily focused in Ontario. In this role, Wai leverages her deep experience in helping public and private sector clients achieve service delivery excellence through leading strategies to achieve One Client View, Integrated Case Management and Customer Contact Transformation. Her experience includes several public sector organizations representing multiple levels of government. These include: Department of Foreign Affairs and International Trade, Human Resources and Skills Development Canada (HRSDC) – Service Canada, Canada Student Loans Program, Canada Grants and Contributions Center of Excellence, Employment Insurance Canada, Ontario Ministry of Community and Social Services, State of California Social Services, Service Ontario, and the City of Toronto, amongst others. In addition to her client responsibilities, Wai collaborates with alliance partners to promote the public agenda and serves on executive boards, such as the Information Technology Association of Canada (ITAC), where she serves on the Public Sector Executive Committee of Ontario, providing leadership and representing the interests of the IT business community of Ontario.