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Shared Services Canada Update

Posted December 3, 2011

On November 30, ITAC had its second in a series of meetings with Shared Services Canada (SSC).

In her opening remarks for the meeting, Liseanne Forhand reported that SSC is currently consumed with operational stability. They have brought 5,300 people onboard, as well as physical resources and budgets, and soon will total close to 6,500 people. Grant Westcott confirmed that the preferred approach is to consult industry associations to secure input as they begin plans for low-cost, effective technology choices for their three target areas: email, networks and data centers. The focus will be on outcomes.

Innovation is a new thread permeating conversation with government as senior bureaucrats all seem to have read the Jenkins report on R&D spending in Canada. SSC is considering how to deal with innovation, as well as SMEs, while keeping an eye on the costs.

ITAC President and CEO Karna Gupta was able to keep the conversation at a high level and to reserve detailed comments for a more thoughtful response. ITAC believes we have started the relationship on a very good basis, and we look forward to our work with SSC’s senior team.

ITAC has been asked to actively engage with SCC to develop issues and questions beyond what was reviewed, and start framing responses that will be used for possible directions. Grant has asked to receive input from ITAC, and if needed will hold additional meetings. ITAC members can contribute to this work through the PSBC, where the executive of the PSBC will assist the board in creating our response. We rely on our members to provide support and assistance so that the input we provide to SSC will feed into our strategic plan.  

For more information, contact Linda Oliver.